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Role of perceived social support in the context of occupational stress and work engagement

 
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Wydział Psychologii, SWPS Uniwersytet Humanistycznospołeczny
Studia Psychologiczne 2014;52(4):25–37
Publish date: 2016-02-19
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ABSTRACT
Moderating and mediating roles of perceived social support were tested in three hypotheses: (1) Social support moderates the relationship between occupational stress and work engagement; (2) social support mediates the effect of occupational stress on work engagement, (3) social support mediates effect of occupational stress on work engagement only when the level of this stress is low. Participants were 173 professionals working with trauma survivors. Hypotheses were verified in a longitudinal study using regression analysis procedure for testing mediating and moderating effects with bootstrapping (Hayes, 2013). Social support turned out to be the moderator but not the mediator of the relationship between occupational stress and work engagement. Testing third hypothesis indicated that social support can be a mediator of the relationship between occupational stress and work engagement but only when this stress is low. When the stress is high social support acts as a buffer. Therefore, depending on the occupational stress level social support can function either as moderator or mediator.
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eISSN:2300-8520
ISSN:0081-685X